Privacy Policy

1. Introduction

Swapoza ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we handle information when you use our cryptocurrency swap service.

As a non-custodial swap service, we are designed to minimize data collection. We do not track or store personal information beyond what is necessary to facilitate your transactions.

Data Controller: Swapoza is operated by Swapoza Ltd., a company registered in the British Virgin Islands.

2. Information We Collect

2.1 Transaction Information

When you use our swap service, we process:

• Cryptocurrency wallet addresses (sending and receiving)
• Transaction amounts and cryptocurrency types
• Transaction IDs
• Memo/destination tags where applicable

2.2 Information We Do NOT Collect

• IP addresses
• Personal identification (name, address, phone number)
• Government-issued identification
• Financial account information
• Browsing history or tracking data

3. How We Use Information

We use transaction information solely to:

• Process and complete your cryptocurrency swaps
• Provide customer support if you contact us
• Comply with legal requirements when applicable

Legal Basis for Processing: We process data based on (a) contract performance to provide swap services, (b) legitimate interest for security and fraud prevention, and (c) legal obligations for AML compliance.

4. Information Sharing

We do not sell your information. Transaction data may be shared with:

• Third-party providers who process your swaps
• Legal authorities only when required by law

5. Data Retention

We retain data for the following periods:

• Transaction data: Retained for 5 years for compliance and legal purposes
• Technical logs: Automatically deleted after 30 days
• Support communications: Retained for the duration needed to resolve your inquiry

We do not maintain personal identification records as we do not collect such information.

6. Security

We use secure, encrypted connections (HTTPS) for all communications. As a non-custodial service, we never hold your private keys or funds.

7. Cookies

We use only essential cookies required for the website to function properly. We do not use tracking cookies or analytics.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your data:

• Right of Access: Request information about what data we hold about you
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your data (subject to legal retention requirements)
• Right to Restrict Processing: Request limitation of how we use your data
• Right to Data Portability: Request a copy of your data in a structured format
• Right to Object: Object to processing based on legitimate interests

To exercise any of these rights, please contact us at the email address below. Note that some rights may be limited due to legal obligations or the nature of blockchain transactions.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.